Service of reporting

Generated reports include both technical as well as business parameters. Reporting on technical parameters is based on the data recorded in the monitoring systems. Reporting associated with business parameters is mainly based on data from the Ticket Registration System and applies to defined KPI parameters. The reports are the basis for the client to verify compliance of the performed services with their agreed level defined in the agreement.

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5070 Jonquilla Dr. Alpharetta, Georgia 30004

Phone Number

+1 561 990 1920

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